Servest acquires stake in Getronics
International facilities management provider Servest has partnered with Bottega InvestCo, in the acquisition of integrated ICT services company Getronics
The transaction, which is supported by Investec, will enable Servest to play a leading role in the workplace technology market and provide a seamless FM and mobile technology offering to its growing client base and comes at a time when workplace management is increasingly focused on digital transformation through the development of smart buildings and the Internet of Things.
With operations in 22 countries and covering more than 100, Getronics provides a complete portfolio of integrated ICT services including solutions focused on Workspace Management, Managed Cloud, UC & C, Network and Applications, for large corporates and the public sector. It has in-depth experience in application and solutions development and provides FM-specific products in the corporate, healthcare, and transport sectors among others.
In addition, Getronics has five global multi-language service centres that will initially support Servest’s expansion across Europe and Asia, and ultimately to Servest clients in South Africa and Sun Saharan Africa by providing help desk solutions which offer insight on customer satisfaction, churn rates, service issues, and contractor performance, integrating different communication technologies such as instant messaging, chat, telephone and email. This will enable Servest to reduce help desk demand, expand contact service hours and improve service delivery time.
“This transaction will allow Servest to lead the way in bringing smart building technology and the Internet of Things to our FM customers globally. While other FM companies have formed partnerships with ICT providers, the Getronics acquisition will ensure that our joint offering to our customers is seamless,” said Rob Legge, Group CEO at Servest.
Nana Baffour, who led the transaction on behalf of Bottega InvestCo and is also a majority shareholder of Bottega and President & CEO of Grupo Cimcorp, said: “The transaction brings together the ICT experience of Grupo Cimcorp and Getronics with the leadership of Servest in the facilities management sector. It will enable the creation of innovative technology-based FM solutions and will allow the growth of a truly global customer base. It is a unique opportunity to bring value to the market..
Following a landmark black economic empowerment deal with investment Holding company Kagiso Tiso Holdings, Servest is the largest, majority black-owned facilities management company on the African continent.
The company has a significant presence in Africa and the United Kingdom with multicurrency earnings. Servest’s African operations are headquartered in Johannesburg and have a footprint in 10 African countries.
The Group employs 50,000 staff; at over 20,000 sites; our services, which include cleaning, parking, catering, hygiene, office services and landscaping, touch the working lives of thousands of people employed by eminent entities.
A feature of the Servest Group strategy is the extension of empowerment into its African markets through training, associations, partnerships and joint ventures. The aim is to create a foundation for sustainable growth through local capacity building.
For more information go to : www.Servest.co.za